{"id":5581,"date":"2025-03-18T18:49:21","date_gmt":"2025-03-18T18:49:21","guid":{"rendered":"https:\/\/imella-store.com\/politica-de-reembolsos-e-devolucoes\/"},"modified":"2025-03-18T18:49:29","modified_gmt":"2025-03-18T18:49:29","slug":"politica-de-reembolsos-e-devolucoes","status":"publish","type":"page","link":"https:\/\/imella-store.com\/pt-pt\/politica-de-reembolsos-e-devolucoes\/","title":{"rendered":"Pol\u00edtica de Reembolsos e Devolu\u00e7\u00f5es"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\"><b>Pol\u00edtica de Reembolsos e Devolu\u00e7\u00f5es<\/b><\/h2>\n\n<h3 class=\"wp-block-heading\"><strong>Pol\u00edtica de Devolu\u00e7\u00f5es<\/strong><\/h3>\n\n<p><p class=\"p1\">Temos uma pol\u00edtica de <strong>devolu\u00e7\u00e3o de 14 dias<\/strong>, o que significa que disp\u00f5e de <strong>14 dias ap\u00f3s a rece\u00e7\u00e3o do seu item<\/strong> para solicitar uma devolu\u00e7\u00e3o.<\/p><\/p>\n\n<h3 class=\"wp-block-heading\"><p class=\"p1\"><strong>Elegibilidade para Devolu\u00e7\u00f5es<\/strong><\/p><\/h3>\n\n<p>\u2022 Os itens devem estar <strong>sem uso, na embalagem origina<\/strong>l e na mesma condi\u00e7\u00e3o em que foram recebidos.<\/p>\n\n<p>\u2022 As devolu\u00e7\u00f5es devem incluir o <strong>recibo ou comprovativo de compra<\/strong>.<\/p>\n\n<p>\u2022 Determinados tipos de produtos (como itens perec\u00edveis, produtos personalizados ou feitos por encomenda e artigos \u00edntimos, como roupa interior) n\u00e3o podem ser devolvidos.<\/p>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-e79d0cc6\"><h3 class=\"uagb-heading-text\"><p class=\"p1\"><strong>Como Iniciar uma Devolu\u00e7\u00e3o<\/strong><\/p><\/h3><\/div>\n\n<p><\/p>\n\n<p>1. Contacte o nosso servi\u00e7o de apoio ao cliente atrav\u00e9s de <span class=\"s1\"><b>mail@imella-store.com<\/b><\/span> dentro de 14 dias ap\u00f3s a rece\u00e7\u00e3o da sua encomenda.<\/p>\n\n<p>2. Forneceremos as instru\u00e7\u00f5es para a devolu\u00e7\u00e3o, incluindo o endere\u00e7o de envio.<\/p>\n\n<p>3. Envie o item de volta dentro de 7 dias ap\u00f3s receber a aprova\u00e7\u00e3o da devolu\u00e7\u00e3o.<\/p>\n\n<h3 class=\"wp-block-heading\"><p class=\"p1\"><b>Endere\u00e7o de Devolu\u00e7\u00e3o<\/b><\/p><\/h3>\n\n<p>IMELLA.STORE LTD<\/p>\n\n<p>553 Bath Road, West Drayton, England, UB7 0EL<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Reembolsos<\/strong><\/h3>\n\n<p>\u2022 Assim que recebermos e inspecionarmos a sua devolu\u00e7\u00e3o, notific\u00e1-lo-emos sobre a aprova\u00e7\u00e3o ou rejei\u00e7\u00e3o.<\/p>\n\n<p>\u2022 Os reembolsos aprovados ser\u00e3o processados dentro de <strong>7 dias \u00fateis<\/strong> para o m\u00e9todo de pagamento original.<\/p>\n\n<p>\u2022 Utilizadores Klarna: Os reembolsos ser\u00e3o emitidos atrav\u00e9s da Klarna de acordo com os seus termos.<\/p>\n\n<h3 class=\"wp-block-heading\"><p class=\"p1\"><strong>Trocas<\/strong><\/p><\/h3>\n\n<p>Se recebeu um item defeituoso ou danificado, por favor contacte-nos imediatamente para efetuar a troca.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>\u00daltima Atualiza\u00e7\u00e3o: 18 de Mar\u00e7o de 2025<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolsos e Devolu\u00e7\u00f5es Pol\u00edtica de Devolu\u00e7\u00f5es Temos uma pol\u00edtica de devolu\u00e7\u00e3o de 14 dias, o que significa que disp\u00f5e de 14 dias ap\u00f3s a rece\u00e7\u00e3o do seu item para solicitar uma devolu\u00e7\u00e3o. Elegibilidade para Devolu\u00e7\u00f5es \u2022 Os itens devem estar sem uso, na embalagem original e na mesma condi\u00e7\u00e3o em que foram recebidos. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5581","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Reembolsos e Devolu\u00e7\u00f5es - Imella<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/imella-store.com\/pt-pt\/politica-de-reembolsos-e-devolucoes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolsos e Devolu\u00e7\u00f5es - Imella\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Reembolsos e Devolu\u00e7\u00f5es Pol\u00edtica de Devolu\u00e7\u00f5es Temos uma pol\u00edtica de devolu\u00e7\u00e3o de 14 dias, o que significa que disp\u00f5e de 14 dias ap\u00f3s a rece\u00e7\u00e3o do seu item para solicitar uma devolu\u00e7\u00e3o. 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